Hivebrite is an all-in-one community management and engagement platform. Our mission is to provide organizations with the tools they need to create impactful communities.
Our SaaS platform serves customers across a variety of industries including higher education, non-profit, and corporate. Founded in 2015, today we count more than 900 customers worldwide - including Boeing, the Obama Foundation, the National Academy of Sciences, the University of Notre Dame, the U.S. Naval Academy, the British Heart Foundation, the Imperial College London, the P&G Alumni France, and Le Wagon Alumni.
We employ over 170 people across our entities in Paris, New York, the UK, and Sydney, and 30+ nationalities are represented in our team! 🌍
At Hivebrite, we believe in the importance of balancing your work commitments and personal life. You’re able to have a real impact on meaningful communities while prioritizing your personal life and goals. Our work policy encourages a healthy work-life harmony with a flexible schedule.We also have many initiatives to keep our global team connected, offering opportunities to meet and socialize with team members virtually and in-person! 👋
For these reasons, we were awarded Best Hybrid Place to Work by BuiltIn in the US and Choose My Company and HappyIndex at Work in France last year! 🏆
Find out everything about us here!
Jump aboard, and join the hive! 🚀
🌟 YOUR ROLE WILL BE:
As a Cash Collection Specialist, you will play a crucial role in maintaining healthy cash flow by managing accounts receivable, following up on outstanding invoices, and working directly with clients to resolve payment issues.
This role requires a proactive approach to ensure timely payments, resolve any payment issues, and maintain excellent client relationships.
🌟 YOUR MISSION WILL BE:
- Manage and monitor accounts receivable aging reports and prioritize collection activities based on Management recommendations
- Execute collection strategies to reduce DSO (Days Sales Outstanding) such as negotiating payments plans as necessary
- Contact clients via phone, email, and other communication channels regarding overdue payments
- Collaborate with sales and customer success teams to address billing discrepancies and client concerns in order to resolve payment issues
- Resolve disputes with the help of our in-house lawyer
- Document all collection activities and maintain accurate records
- Prepare monthly reports on collection activities and performance metrics, outstanding balances and past due accounts’ status.
- Identify potential credit risks and escalate high-risk accounts to Management while recommending appropriate actions based on client profile and context
- Maintain strong client relationships throughout the collection process
- Ensure compliance with company policies and procedures related to cash collection
- Identify opportunities for process improvements to enhance the efficiency of the collections process
- Support the finance team in month-end closing procedures related to accounts receivable
🌟 YOU MIGHT BE A FIT IF:
Qualifications:
- Minimum 3 years of experience in accounts receivable, collections, or similar financial role
- Proven experience ideally in both a collection agency and in a corporate environment
- Fluent in English (written and verbal), French is a plus
- Strong communication and negotiation skills
- Demonstrated ability to work autonomously
- Experience in SaaS or technology industry
- Knowledge of Salesforce and NetSuite
- Bachelor's degree in Finance, Accounting, or related field
Required Skills & Competencies:
- Excellent interpersonal and communication skills
- Professional demeanor in dealing with clients
- Cultural awareness and sensitivity in international business contexts
- Ability to maintain composure in challenging situations
- Strong business acumen
🌟 RECRUITMENT PROCESS:
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A first 45 minutes meeting with max, our Talent Acquisition Manager for a first video-call to better understand your career plan and answer any of your questions.
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A 1 hour video-call with Nicolas, our FP&A Controlling Director and your potential future manager, to go deeper on the job description and for you to understand the expectations of the role.
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A 30 minutes visio meeting with Veronica, our Financial Controller, to understand how you work and evaluate your technical skills.
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A last meeting with one of our Executive, to talk about you and Hivebrite
🌟HIVEBRITE'S PERKS & BENEFITS:
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Work-Life balance:
Remote work:
- A really flexible remote policy detailed here 🏡
- Nomad days policy (work from somewhere else between 1 and 12 weeks per year) - check out the full policy here ✈️
Family time:
- 2 months of paid leaves for the second care-giver 👨🍼
- Up to 5 days off for parents with sick kids per year 🤒
- Up to 3 days off per year to spend quality time with your kids 👶
- A special family plan with extra leaves for certain situations 🏠
- Around two weeks of RTT to enjoy more time off with your friends and familly 🏝
Chill & Care time:
- A paid day off for your birthday 🎉
- A paid volunteer day : volunteer for a cause that you care about during a paid day off 🌱
- Support for mental health via Moka Care (sessions paid by Hivebrite, collective sophrology sessions, etc.) 💆
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Office life:
Our offices:
- Morning's office in the center of Paris with a rooftop just for us!
- Pool 🎱, foosball ⚽️, and a gym room 🏋️
- International team: you will easily hear 3 different languages in the same conversation 🌍
Events:
- Team building with dedicated budget for events every month with your team and yearly with your entire department 🎉
- Squads days for our engineering team: two days per month we meet at the office 💡
- Recurring events to gather together and spend fun times 🥳
The growth:
- Internal mobility and professional training to support your career 🚀
- Personalized well-being and growth follow up 📈
- Your Employee Journey detailed here 🍃
- Check out our instagram page here to discover our team and this page, to know more about us 📷
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On the financial side:
Legal benefits, but more better:
- Alan: Covering and insurance package boosted (extra for vision, dental care, alternative medicines,...) 🩺
- For Paris employees, 100% of your Navigo Pass reimburse 🚇
- Lunch vouchers with Swile 🥧
- CSE advantages with Swile 🎁
About your work:
- A 200€ remote equipment allowance to build your work-from-home starter kit (desk, chair, etc…) 🖥️
- The latest Apple’s equipment 🍏
- A competitive salary package - we constantly ensure that we're aligned with the market 🤝
If you want to know everything you need about Hivebrite, check out our Welcome To The Jungle page : here!
